Support
Need help? Have questions? We're here to help you get the most out of SuperClawd.
Support Channels
Documentation
Browse our comprehensive documentation to find answers to common questions and learn how to use all features.
In-App Support
Report issues and get help directly from the app. Our team responds to support requests within 24 hours.
Community
Join the discussion on GitHub. Connect with other users, share tips, and get community support.
Getting Help
In-App Support
The fastest way to get help is through our in-app support system:
- Sign in to app.superclawd.com
- Navigate to Support in the sidebar
- Describe your issue or question
- Submit your request
Our team of developers reviews every support request and typically responds within 24 hours.
Community Discussion
Join our community on GitHub Discussions to:
- Ask questions and get answers from other users
- Share tips and best practices
- Discuss feature requests
- Report bugs and issues
System Status
Before contacting support, check if there's an ongoing incident affecting our services:
Our status page monitors 3 core services:
- App — Web application (app.superclawd.com)
- API — Main platform API
- SuperClawd API — Backend API serving prompts and instructions
The status page is updated automatically every 15 minutes and immediately when incidents occur.
Before Contacting Support
To help us resolve your issue faster, please include:
- Your workspace name or slug
- Your Claude Code version (run
claude --version) - Steps to reproduce the issue
- Any error messages you're seeing
- Your operating system
Useful Links
- Documentation — docs.superclawd.com
- Application — app.superclawd.com
- System Status — status.superclawd.com
- Community — GitHub Discussions
- Website — superclawd.com